Archive – We are recruiting – Outdoor Retail Sales Professional – Llangollen, North WalesMarch 18, 2015
ProAdventure is looking for a person who loves the outdoors and is active in outdoor pursuits in their recreation time to join our retail team. Please read the person spec and make sure you will fit in with our outdoorsy culture. This is a multi-disciplinary role in a busy shop with a significant amount of online sales and lots of specialist products.
The following is a list of current duties and responsibilities expected within this varied role.
Greeting customers who enter the shop
Assisting shoppers to find the goods and products they are looking for
Giving advice and guidance on product selection to customers
Being responsible for processing cash and card payments
Balancing cash registers with receipts at end of day
Adding products to our online shop (at least one day a week)
Answering queries from customers
Responsible dealing with customer complaints, returns and refunds
Reporting discrepancies and problems to the supervisor
Creative window dressing and merchandising of stock
Receiving, booking in and storing the delivery of stock
Updating prices and product details both in store and online
Stocking shelves with merchandise
Processing online orders and shipping them to customers
Attaching correct price tags to merchandise on the shop floor
Be involved in stock control and management including ordering stock
Daily internet uploads to refresh web content
Following procedure relating to sale of goods to underage persons
Keeping store and stockroom tidy and clean, including hovering, dusting and washing up
Working within established guidelines, particularly with brands
Responsible for security within the store and being on the look-out for shoplifters and fraudulent credit cards etc.
Keeping up to date with special promotions and putting up displays
Any other tasks relevant to the role
The personal skills that are required for the job:
Must have a friendly and engaging personality.
Must be of a smart appearance and articulate
Must have good working maths skills including percentages and weights and measures
Must have previous, successful retail sales experience, preferably in the outdoor sector
Must have a love of outdoor recreation and be able to engage with others in at least one area whether it is hillwalking, bush-craft, kayaking or any other outdoor pursuit
Should be self-motivated and well organised
Should have an understanding of the outdoor retail sector and the products available to the consumer
Should have good computer literacy and confidence
Should have good english literacy skills both written and oral
Should be reliable with good time management skills
Should have a confident manner
Should be helpful and polite
The job involves being on your feet for most of the day and you will be required to move stock around the store and up and down stairs.
Useful skills would also include creativity, a deeper understanding of computers and ability to speak Welsh.
We would expect candidates to have at least 5 GCSE passes at grade C or above to include English and maths. Other relevant qualifications would include but not be confined to NVQ levels 2, 3 and 4 in retail operations and GCSE Computer Science. Applicants must be over 18 due to sales of age restricted products (axes and knives)
Our Company Vision
To be so good at what we do that our customers force us to grow.
To make your adventures better
Learning – We are constantly learning, from each other, from customers, from suppliers, from our successes and our mistakes and from the wider world. We are experienced in the outdoor world, but we keep on experiencing, growing, changing and adding to our outdoor experience.
Listening – To learn we must question. We ask our customers what they want, we like to hear and share their stories, but most of all we want to know what is needed of us so that we can supply those needs.
We love to listen to and share stories and what we and others have learned through their experience, whether verbally, in our writings, by video or in person.
Delivering – We ask our customers what they need, and our experience and training allow us to deliver, whether it be training, equipment, or advice to make your adventures better.
Smiling – nothing better than a job well done to make us happy.
We are Adventurers.
We learn, we listen, we deliver, we smile
6.75 to 7.75 per hour depending on experience and qualifications
Hours of work
32 hours per week over four days per week, to include at least half of weekends including Sundays and regular weekdays. Daily hours are approximately 8.50am to 5.20pm with 30 minutes unpaid lunch break.